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Privacy Policy

Welcome to our website stonecarediy.com ("Site").
For PIETRE D'ALPI Srl ("PIETRE D'ALPI") your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and take specific measures to keep them safe.
Below you will find the main information on the processing by PIETRE D'ALPI of your personal data in relation to your browsing of stonecarediy.com and the use of the services offered. For detailed information on how PIETRE D'ALPI manages your personal data, please read our "Privacy Policy".

Privacy disclaimer

Who is the owner?
Below is the main information on the processing of your personal data carried out by PIETRE D'ALPI Srl, based in via Terranera n. 24 / a - 38065 Mori, Trento (Italy), Tax Code and VAT no. 02085710222 (“PIETRE D'ALPI”), as Data Controller. For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service by selecting "privacy", by calling +390464918142 or by writing to the address of the PIETRE D ' ALPI.
If you wish, you can also contact our Data Protection Officer by writing to "Data Protection Officer" at the above address, or by e-mail at infocom@pietredalpi.it.

What data do we process and why?
The personal data that PIETRE D'ALPI processes are those you provide us when you complete an order and purchase goods, and those we collect while you browse or use the services offered on stonecarediy.com. PIETRE D'ALPI can, therefore, collect data about you such as, for example, personal data such as name and surname, shipping address and billing address, navigation data and your purchasing habits.
Your personal data are processed, in particular, for the following purposes:
- conclude and execute the purchase contract for goods offered on stonecarediy.com;
- allow you to register on the Site and the App and use the services reserved for registered users;
- manage your requests forwarded to our Customer Service.

In the aforementioned cases, the processing of your personal data is necessary to execute a contract with you or to provide you with the service you have specifically requested from us. Furthermore, we carry out statistical surveys and analyzes with data in aggregate form to understand how users interact and use the Site, to improve our offer and our services.
Only with your express consent, however, we process your personal data for:
- send you our newsletters via e-mail (communications on news and commercial promotions);
- send you commercial and promotional communications about our products and services;
- customize the Site and commercial communications based on your characteristics and interests.
Your data may also be processed to allow PIETRE D'ALPI to carry out security checks with the aim of preventing and protecting against fraudulent activities, counterfeiting and abusive behavior (including by third parties) in contrast with current regulations. , the contractual provisions applicable to the Site, the App and related services, the rules of correctness and good faith. These processing activities are based on the legitimate interest of PIETRE D'ALPI.

Who will process your data?
Your personal data are processed by duly trained staff of PIETRE D'ALPI as Data Controller. Furthermore, for organizational and functional needs relating to the provision of services on stonecarediy.com, your data may be processed by our suppliers. The latter have been evaluated and chosen by PIETRE D'ALPI for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.

How long do we keep your data?
We keep your personal data for a limited period of time which depends on the purpose for which they were collected, at the end of which your personal data will be deleted or in any case irreversibly made anonymous. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on stonecarediy.com are processed until all administrative and accounting formalities have been completed, therefore they are archived in accordance with tax legislation. local (ten years), those used to send you our newsletters until you ask us to stop sending them (revocation of consent or opposition to receipt) and, in any case, within 2 (two) years from the last interaction of any kind with us.
For more information see our "Privacy Policy".

What are your rights?
At any time, depending on the specific treatment, you can: revoke the consent to the treatment, know what your personal data are in our possession, their origin and how they are used, request their updating, rectification or integration as well as, in the cases provided for by the provisions in force, the cancellation, limitation of treatment or oppose their treatment. If you wish, you can request to receive the personal data held by PIETRE D'ALPI concerning you in a format that can be read by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.
If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it/).
This information may undergo changes and additions over time, we therefore invite you to periodically check its contents. Where possible, we will try to inform you promptly of the changes made.


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